The Role of Employee Performance in the Tourism Hospitality Industry in Indonesia. Academy of Strategic Management Journal, 2021, 20(1), pp. 1–11 (Jurnal terakreditasi Internasional Scopus Q2)

Abstract

The purpose of this study was to find out the direct effect of merit pay on job satisfaction, job rotation on job satisfaction, merit pay on performance, job rotation on performance, job satisfaction on performance, and merit pay on performance through job satisfaction empirically. This study used 100 samples (workers) in Tourism Hospitality Industry. Data were analyzed using “path analysis” with SPSS 25.0. Based on the results, merit pay had a direct and significant effect on job satisfaction, job rotation had a direct and significant effect on job satisfaction, merit pay had a direct and significant effect on performance, job rotation had a direct and significant effect on performance, job satisfaction had a direct and significant effect on performance, merit pay had a direct effect on performance. Job rotation had an indirect effect on performance with job satisfaction.